Diamond Up Trade Policy

Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.


Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

Our Guarantee

Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.

Risk Free Shopping

Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Reviews Of Mitchum Jewelers

We have been a customer since Randy opened the store

We have been a customer since Randy opened the store. When you meet him you will see why. My wife purchased a watch today. He recently added on to the store very nicely done . He told us the history of Shineola watches all made in America

- Steve Wood

The experience at Mitchum’s is second to none

The experience at Mitchum’s is second to none! I have been a customer for over 7 years and I trust them as my jeweler for life! I picked out my wedding ring there, had my husbands ring custom made there, and only trust them to clean and care for my rings when it’s time. You’ll get personalable customer service with an enormous selection of stunning jewelry. Don’t go anywhere else!!

- Kristen Havens

Such wonderful staff

Such wonderful staff! Julie "gets me"! They make you feel so welcome, like family. My jewelry will come from Randy Mitchem only. Period.

- Rhonda Puck

Mitchum helped me design a beautiful engagement ring and wedding band this year

Mitchum helped me design a beautiful engagement ring and wedding band this year. They have exceptional quality and prices that are more than fair. The staff there is incredibly friendly and knowledgeable. Every time I walked in the store or spoke with them I was welcomed and treated like family. Trusting them with my fiancée’s ring was the best decision I could have made!

- Ryan Klewer

Best major purchase I have ever made!

Best major purchase I have ever made! The staff is an absolute delight and very down to earth. I have to second Amada’s review below. The staff, including the owner who has been in the store about every time I have gone in, are very caring and helpful rather than overbearing. They did a great job in showing me my options and then stood back to answer questions rather than standing over me and making me feel pressured or rushed. I don’t shop often for jewelry but after my experience at Mitchum, I will be back next time I am in the market.

- Brian B

After the center stone fell out of my wedding ring I thought I might want to look at different styles

After the center stone fell out of my wedding ring I thought I might want to look at different styles. I felt hesitant but Brandi helped me through the entire process & made shopping for this ring extra special. I can truly say I love my final decision!

- Jenice Hutchison

Our experience with them has been a dream!

My now husband purchased my engagement ring from Mitchum Jewelers a little over a year ago and our experience with them has been a dream. Anytime we needed help or had a question they were right there to help us. When it was time to order my wedding bands, Randy was sure to help us and get everything in on time. My husband’s wedding ring actually belonged to my great grandfather and they got it sized and cleaned up wonderfully for us. Not only are we happy with the customer service, we are so happy with my ring. The quality of the ring itself it amazing. We will be lifetime customers!

- Emily A

We love Mitchum and highly recommend them to anyone we meet.

Mitchum is my family's jeweler and has been with me and my fiancé through every step of our relationship! We love Mitchum and highly recommend them to anyone we meet.😊

- Lauren

I don't shop for jewelry anywhere else!

I love going to Mitchum Jewelers! Everyone is very friendly and the staff get to know you on a first name basis. They have quality items and a great variety. I don't shop for jewelry anywhere else!

- Nicole

This is the place to go for jewelry!

Just wanted to say Thank You to Mitchum Jewelers and Randy Mitchum for an amazing experience, great customer service, and most beautiful yellow diamond ring. We will continue to go to Mitchum for beautiful jewelry. This is the place to go for jewelry!

- Susan

Mitchum's is wonderful!

Mitchum's is a wonderful! My husband had my ring custom made and designed using some diamonds from a family ring and he always says how great they were to work with. I am always getting compliments on it! And every time I go in to get it cleaned, they are so friendly!

- Ashley

Best jewelry and best service!

Highly recommend. Best jewelry and best service. So impressed.

- Tue

I LOVE Mitchum Jewelers!

I LOVE Mitchum Jewelers. They are friendly and helpful from the moment you walk in. No matter if you are just looking, getting a ring cleaned or shopping the service you receive is AMAZING! The quality of the items they offer far surpass other stores I have been to.

- Courtney

No other store could compare to the sales, service, quality, selection and expertise of Mitchum Jewelers!

I love Mitchum Jewelers! I shopped around at some other area jewelry stores before making my first purchase at Mitchum Jewelers. No other store could compare to the sales, service, quality, selection and expertise of Mitchum Jewelers. Where else will you find an owner consistently smiling behind the counter almost every time you walk through the door? Not hidden in a back office, but right there to greet you and ready to assist in finding the perfect piece of jewelry. I no longer shop around - I go straight to Mitchum. If you want quality jewelry and friendly service, look no further.

- Rachel

Randy and the whole crew go above and beyond on even the smallest of details

Randy and the whole crew go above and beyond on even the smallest of details. We recently had a ring designed that took very important parts of past rings and combined them. It resulted in something that will be cherished for decades to come. Randy listens, and then improves on our ideas. It's not the first time we've been wow'd, and it won't be the last. Thanks to everyone at Mitchum!

- Rob Nelson

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