Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

buy today


Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Mitchum Jewelers - Our Story

About Us

In January 1965, John Mitchum opened Mitchum Jewelers. He graduated from watchmaking and jewelry repair school at Bradley University in 1961. When Mitchum Jewelers first opened it was located on the Ozark Square, at that time, the hub of the retail community. In 1970, John moved to a bigger store that provided the room needed for the prospering business. As time went on, and word of mouth spread, John’s business expanded to the point where he had to move again. In 1987, John moved his store to a third location. Once again, the store took on a whole new look and kept up with the times.

Over the years, the store evolved from primarily a repair shop to a complete fine jewelry store. Today the store is the area’s leading jewelry store specializing in Bridal and Diamond Fashion Jewelry. In addition, we are still known as the area’s premier Jewelry repair facility.

In 2001, John was joined by his son Randy in the store. Randy had always expressed an interest in jewelry, so he took to the work naturally. As time passed, Randy took on more responsibilities, and now has taken over full ownership of the business.

In 2007 John and Randy built their final location on the West end of Ozark and in 2018 Randy commissioned a super sized renovation, doubling the size of the store to better meet his valued clients needs. This project was completed on November 15th 2018 and is a sight to see!

The staff at Mitchum Jewelers is comprised of several long-term employees. They pride themselves on being reputable and helpful, and they show the daily enthusiasm that many stores can only wish for. Mitchum Jewelers has been in business for over 57 years, longer than any other jewelry store in the southwest Missouri area. Perhaps that family roots and friendly persona have contributed to the solid history.

Mitchum's knowledge of the business and desire to make friends who turn into customers has carried us here, and this philosophy will continue.

Mitchum Jewelers

Mitchum Jewelers
OZARK, Missouri

Telephone number:

Mitchum Jewelers hours:

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed

Track Order

Returning Customers

Sign in to your account to track orders and view your order history.

Quick Track

Don't have an account? Enter your order number and email address below to track your order.