Diamond Up Trade Policy

Diamond Up Trade Policy


Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.

Financing

Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,

N.A.

Wells Fargo Jewelry Advantage® credit card:


Our Guarantee

Our Guarantee


Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.

Layaway:

The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.

Risk Free Shopping

Risk Free Shopping


Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Jewelry Repair

 

Jewelry Repair

We have more than 50 years of experience in repairing fine jewelry. Our business started as a repair facility, and we take pride in our reputation of our quality workmanship. We will assess any repair and make our best recommendations as to what will be the next step to getting your jewelry in wearing condition. We have a full-service repair department that would be happy to fix any kind of jewelry problem you might have.

We have two full-time in-house jewelers:

Aaron Ulrich has been with Mitchum Jewelers since 2006. Aaron is a Graduate Jeweler and Gemologist who completed his education with the Gemological Institute of America (GIA).

Keith Wallis has been in the Jewelry industry since 2002 and is a Certified Bench Jeweler through Jewelers of America and has completed the Gemological Institute of America (GIA) Accredited Jewelry Professional program.

Both of our jewelers are perfectionists and produce quality jewelry repairs and designs.

Mitchum Jewelers is happy to help you with any of your jewelry repair needs.

Jewelry Repair
 
 

Professional, Local Jewelry Repair Services at Mitchum Jewelers

Mitchum Jewelers is synonymous with world-class customer service, original jewelry designs, and impeccable craftsmanship. Customers in the Ozark region have come to trust us for all of their jewelry repairs. We don't just offer the largest selection of jewelry in the region, we are experts at keeping every piece’s function and beauty intact for generations. Our team of experienced jewelry professionals is able to restore your jewelry’s original brilliance and luster. With decades of combined experience working with jewelry, our on-site goldsmiths use high-tech equipment and the latest repair techniques to return the original charm to your pieces.

Jewelry Repair Services Offered

Here at Mitchum Jewelers, we value every single one of our customers. We pride ourselves on providing them with a full range of jewelry repair services. From simple, one-day repairs and adjustments to multi-day restoration projects, our in-house jewelers perform all repairs on-site and on time.

Every single one of our in-house jewelers is accredited by the Gemological Institute of America (GIA), the foremost independent institute responsible for upholding the highest standards in the diamond industry. GIA accreditation is crucial to high-quality gem identification, diamond grading, and diamond repair.

 

We are thrilled to offer the following Ozark jewelry repair services:

 
  • Basic jewelry repair

  • Ring sizing

  • Chain/bracelet repair

  • Ring soldering

  • Charm soldering

  • Prong work

  • Jewelry refurbishment

  • Diamond setting

  • Custom jewelry design

  • Jewelry cleaning

  • Jewelry inspections

  • Jewelry modifications

  • Gemstone replacement

  • Ring polishing

  • Rhodium plating

Our expert jewelers are able to repair everything from bridal to fashion jewelry. Bring in your engagement rings, wedding bands, fashion rings, bracelets, earrings, and necklaces for regular maintenance to maintain their integrity and beauty. For those hard-to-repair issues, our onsite goldsmiths can give any piece a complete makeover.

 

Don’t see a repair service that you need? No problem. Contact us so we can find a solution for your jewelry repair needs.

 

Visit Mitchum Jewelers for your Ozark Jewelry Repair Needs

For over 55 years, Mitchum Jewelers has been the most trusted Ozark jewelry repair shop. Just 15 minutes from Springfield, Missouri, our dedicated staff is ready to assist you with any service you require. Our expert in-house jewelers can help keep your jewelry pieces in working order and as beautiful as the day you first bought them. We're here to help to keep your heirloom pieces in pristine condition. For more information about our products and jewelry repair services, contact our showroom or visit us in store for personalized service.

Track Order

Returning Customers

Sign in to your account to track orders and view your order history.

Quick Track

Don't have an account? Enter your order number and email address below to track your order.