Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Custom Jewelry Design


Are you looking for the perfect piece of jewelry to express exactly what you want it to? Consider a custom design by Mitchum Jewelers. Our award-winning jewelers would be happy to design you a one-of-a-kind piece.


  • Perhaps you have stones from a sentimental piece of jewelry that you would like to put into a new design?
  • Or maybe you have a specific idea in mind that you would like to see move from imagination to reality.


Your options are only limited by imagination. You will have input during each step of the process so that we can answer any questions and make sure we’re on track to reach your perfect vision. We take great pride in our work and we believe that every piece we design reflects our experience and craftsmanship. Let us help you design a piece that will be cherished for years to come.

 For examples of our work view our custom jewelry design gallery for ideas or for fun!

Jewelry Repair

Custom Jewelry in Ozark

Custom Jewelry Design at Mitchum Jewelers in Ozark

We here at Mitchum Jewelers love designer jewelry. When you visit our showroom, you’ll find that every corner of the store is filled with glittering pieces put together by inventive studios that use the highest-quality materials. However, we know that many of our customers have dreams of custom jewelry design that they’d adore bringing into the world. If you’re one of those individuals, you’re in luck! Our team here at Mitchum Jewelers is always thrilled to sit down with a customer to help them design a piece they can treasure for generations to come. But what can you expect with the custom design process?

Cutting-Edge Custom Jewelry Design

It’s no exaggeration to say that at Mitchum Jewelers, your custom jewelry options are only limited by your imagination! Our award-winning jewelers are experts at two distinct pillars of custom design. First, if you’d like seeing an older piece or elements from it repurposed or refurbished, our team is more than capable of assisting! For example, if Grandma left a vintage piece of jewelry that’s broken, you can have the diamonds or gems from the piece taken and used in a new piece of jewelry—in an engagement ring, or a new necklace, or anything! Alternatively, we can take filigrees or features from an older piece to make a new style of jewelry.

If you’ve had a dream of seeing a piece of bridal or fashion jewelry spun from whole cloth, Mitchum Jewelers is ready to assist too. A design expert from our team will sit down to discuss your vision, which will then be put into a CAD program to have it sculpted down to the last millimeter. You’ll be involved in every step of the process, and we always seek your approval before moving to the next step of the design process. Finally, we’ll source the materials to produce the piece of jewelry that makes your dreams come true!

Why Shop at Mitchum Jewelers?

In 1965, Mitchum Jewelers opened its doors for the first time, and since then, we’ve nurtured a passion for unique jewelry. Often, that passion comes through in the designer collections of jewelry we showcase, but in many situations, it’s best expressed as custom jewelry. If you’ve got a vision of a revelation in jewelry design or you’re looking to repurpose a piece of vintage jewelry, we’re here to help you. If you’d like to discuss custom design or any of our other services, don’t hesitate to contact Mitchum Jewelers today. You can reach our Ozark, Missouri showroom today at 417-581-2415!

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