Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Jewelry Appraisal


Most insurance agencies require a current appraisal  (within 3 - 5 years) of your jewelry to provide you with accurate coverage and Mitchum Jewelers offers jewelry appraisal services from our own GIA Certified Graduate Gemologists.

Most appraisals take 7 to 10 business days to complete, but can be dropped off

Monday - Friday 9am to 6pm or Saturday 9am to 5pm. See ya soon!


About Jewelry Appraisal

Jewelry appraisal is something a jewelry owner has heard of, but you may be wondering why it’s necessary. If you’re not planning on selling your favorite ring, for example, it might seem irrelevant. However, there are several important reasons why appraisal is something to keep in mind—even if you’re never planning on selling a piece. As your local jeweler, Mitchum Jewelers employs the services of GIA-certified gemologists, which gives us a unique vantage point for explaining the value of trustworthy appraisals:

What to Know About Jewelry Appraisal

The most important reason to have your jewelry appraised every 3 to 5 years (or after a major renovation) is for insurance purposes. Unfortunately, we don’t live in a world where insurance companies will take an individual’s word on good faith, and insurers like Jewelers Mutual require appraisals from trusted jewelers before they’ll allow people to file claims. It can be devastating to lose your favorite piece of jewelry or have it stolen, only to discover that an insurer won’t replace it. Also, this appraisal process can help you go get a better idea of what your jewelry is worth and its overall condition. If there’s damage or unseen problems in your jewelry, an appraiser can help to spot them for you.

If there’s a mystery about your jewelry, or a feature you don’t understand, a GIA-certified appraiser can use their training to determine the provenance of your piece. For example, you may be under the impression that grandma’s vintage ring is studded with diamonds—but without an appraisal, how would you know that the stones are really cubic zirconia? Or can you tell the difference between citrine and topaz at first blush? And what if your ring is actually gold fill rather than 18k gold? The easiest way to determine the state is to visit Mitchum Jewelers. Most of the appraisals done at our showroom take 7 to 10 business days to complete, but you can drop your pieces off at our showroom for convenience’s sake!

Why Choose Mitchum Jewelers

Since 1965, Mitchum Jewelers has been the place to go not simply for jewelry, but for incomparable service. From appraisals to cleaning; from custom engraving to custom design, there’s always something we can do to make your life a little more luminous. When you’re looking for a trusted pillar of the local community to appraise your bridal or fashion jewelry, make sure that it’s Mitchum Jewelers. Call us today at 417-581-2415, or visit us in Ozark, Missouri to talk to our team!

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