Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Loose Diamonds

About Loose Diamonds

When you’re searching for an engagement ring, you generally have two options available. The first option is the preset ring, where the center stone has already been selected by the designer. The second is the semi-mount ring. With this option, the side stones are placed by the designer, but the center space is left empty for a woman to select her own diamond. Of course, this option demands a loose diamond to fill the space—and that’s where Mitchum Jewelers comes in. Our focus on diamonds means that every stone we offer is of unparalleled beauty and quality. There’s no better choice than a Mitchum Jewelers loose diamond to complete your beautiful engagement ring.


Choosing Your Loose Diamond

Here at Mitchum Jewelers, we pride ourselves on the quality of our diamonds. Hand-selected for excellence, we ensure that your loose diamond is the cream of the crop. This isn’t limited to round brilliants. On the contrary, when you visit our Ozark showroom, you’ll find that our passion for diamonds extends to all the popular diamond shapes that dazzle women’s sensibilities. Whether it’s the vintage beauty of the step cuts, Asscher and emerald cuts; the delightful round cut; or the fancy shape diamonds that pique the imagination, you’ll find what you want in our showcases.

The brilliance of our loose diamonds is backed by a pedigree: Randy Mitchum, who hand-selects all our diamonds, is a graduate from the Gemological Institute of America (GIA), specializing in the glittering gem. You’ll be able to select a diamond based on the 4 C’s, as well as a host of other meaningful traits. In other words, the hunt for the right loose diamond is one that you can perform according to your standards. Never feel like you have to spend money on features that are of less importance to you!


Why shop at Mitchum Jewelers?

With the most popular shapes of diamond hand-selected by a GIA-certified expert, you can already see that Mitchum Jewelers is at the head of the pack. Since 1965, we’ve been discovering new ways of embracing the beauty of diamonds, and we’re always ready to share what we know with our customers. In addition to loose diamonds, you can also find some of the most remarkable collections of engagement rings here at our showroom. From Tacori to Michael M, you can be assured that your purchase will give you something to admire for generations. Also, if you’re interested in seeing your loose diamond placed in a custom engagement ring, Mitchum Jewelers is more than capable of helping design your dream ring. If you’d like to find out more, contact our Ozark, Missouri showroom at 417-581-2415!

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