Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Try the Engagement Ring Before the Sale

Try on engagement rings before buying at Mitchum Jewelers to choose the best symbol of your relationship.

Couples are shopping for engagement rings together before the proposal with increasing frequency. Though some may prefer the traditional method of surprising their partner with a ring they’ve chosen, this involved process of choosing a ring together could bring you even closer, ending up with a ring both of you are happy about. Our team at Mitchum Jewelers put together a guide on why trying on engagement rings beforehand is a great idea.

Relationship Goals

Couples who have been together for any length of time inevitably have conversations about marriage. This lets the two discuss where they see the relationship going and how they see their futures together.

A couple just beginning to have these types of talks may try on rings for the hopeful visions of a beautiful wedding and married life even if they both know that may be a few more years down the road. Couples ready to get married can make the occasion into a fun weekend activity that may help build the anticipation for the actual proposal.

No Guessing the Size

The main worry when you buy a ring without someone trying it on first is that it will not fit them. While resizing from a professional can remedy this problem, you still want the ring to fit when you propose. The romantic feeling of completeness that comes from wearing the engagement ring without worrying about it falling off or hurting your finger will make the moment even more special.

They may think they know their ring size, and then when the jeweler measures, it could be completely different. Ring sizes change over time with weight fluctuations and environmental temperature changes. Each hand can also have different size fingers, so if they know the size of their right hand’s ring finger, it could still vary from the left hand.

Engagement Ring Style Best for Them

Choosing a ring by yourself can be difficult as you want to ensure that it will have a timeless style to the last while also being a symbol of your love. Learning more about your significant other as they browse through the many kinds of engagement rings available will help you, later on, to pick out one you know they will like. The day of shopping for a ring could culminate with the proposal at one of your favorite spots to be together.

Jewelers Assistance

Professional jewelers know their inventories. They can answer any questions and help guide you to bridal jewelry designers with similar styles you like that are within your price range. Especially if neither of you knows much about diamonds or engagement rings in general, having a skilled person help you make the best choice will be more helpful than you think. However, so many features and aspects go into choosing a ring that someone with experience within the jewelry industry will make the decision more stress-free.

Find Engagement Rings at Mitchum Jewelers

We encourage you to try on engagement rings in our Mitchum Jewelers showroom before you make a purchase. Our incredible customer service will assist you with the process and ensure that the experience enhances the proposal.

We are the oldest family-owned jewelry store in Ozark, and our dedication has always been focused on quality jewelry and care for our customers. Visit our lovely location in Missouri for an incredible atmosphere to start the next chapter of your lives together.


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