Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Keeping Your Gold Jewelry Looking Like New

Keep your favorite gold jewelry in pristine condition for years to come with the help of our team at Mitchum Jewelers.

A pair of gold heart drop earrings with pearls on a salmon background

Gold jewelry is wonderfully valuable and durable. No matter how strong and wear resistant it is, however, it is essential to take special care of it to ensure your prized possessions last a lifetime. Preserve your favorite accessories by understanding the characteristics of gold, what damages gold, and how to clean your jewelry. Our experts here at Mitchum Jewelers have put together this guide to help you.

A gold diamond tennis bracelet on a white background

Characteristics of Gold Jewelry

Gold jewelry portrays limitless possibilities for breaking away from the status quo with a one-of-a-kind blend of different materials, colors, forms, and textures that open up a new visual horizon for designers and wearers alike. The classic, warm color is a time-honored aesthetic that will never go out of style, despite all the fashion trends that come and go.

Pure 24k gold is naturally quite soft, so it is mixed with other metals, such as silver, copper, and zinc, to make it stronger when used in jewelry. Still, gold jewelry requires special care to keep it looking as beautiful as the day you bought it.

A white gold heart and diamond jewelry set on a white background with scattered rose petals

What Can Damage Gold Jewelry?

Gold jewelry is especially susceptible to damage from chemicals. Even the chemicals you may not think about, such as the ones that are in your shampoo and body wash, can wreak havoc on your favorite gold jewelry. Chlorine is gold’s worst enemy, so it is best to remove your jewelry before taking a dip in the hot tub this summer or taking a shower in treated water.

Household cleaning products also contain chemicals that can damage your jewelry, so be mindful of removing rings and bracelets when doing chores. Working out in your jewelry can also be problematic, as the salt produced in sweat can be harmful. Instead, opt for a silicone ring when you head to the gym.

Three gold necklaces lying on a mirror with a cream cloth surrounding it

Cleaning Gold Jewelry at Home

It is ideal to clean your frequently worn jewelry accessories at home on a weekly basis. For your gold jewelry that only makes its way out of the jewelry box on special occasions, clean them on a monthly basis to prevent dust buildup.

Avoid using any abrasive cleaners, like baking soda or toothpaste. Instead, find a mild detergent, such as dish soap, and use a drop of it in a bowl of warm water. Soak your gold accessories in the soapy water for 15 minutes to loosen compacted dirt and grime. Afterward, gently scrub with a clean, soft-bristled toothbrush. Rinse in cold water and dry well with a soft, lint-free cloth.

A yellow gold ring with a large sapphire and accented with diamond side stones

Professional Jewelry Services to Save Your Gold Jewelry

If possible, it is recommended to take your frequently-worn jewelry to your local jeweler for a professional cleaning every three months, even with routine cleanings at home. Also, if you notice any potential issues, like worn-down prongs or clasps, take it to your jeweler immediately for repair to prevent further damage.

Your local jeweler will also be sure to point out potential problems that were identified during a professional cleaning, so you can get them repaired immediately. At Mitchum Jewelers, our expert jewelers proudly service the community by cleaning and inspecting your favorite accessories for free, whether you purchased them at our showroom or not.

A pair of round gold earrings lying on a mirror and an open book

Protect Your Gold Jewelry At Mitchum Jewelers

As a top jeweler and the longest family-owned business in the Springfield, Missouri area, Mitchum Jewelers knows what it means to treat our customers like family. We would be proud to be a part of your meaningful moments, whether you are shopping for a gift or restoring your great-grandmother’s necklace to its former glory.

With over 50 years of experience repairing jewelry, our full-service repair department is fully equipped and knowledgeable to fix any problem your jewelry may have. Our two in-house jewelers offer reasonable prices for quality work to keep your jewelry in the best condition possible. Visit our Ozark, Missouri showroom or contact us to protect your gold jewelry today.


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