Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.

0% Financing

We partnered with Synchrony Banking (formally GE Capital) and offer extended financing plans, up to 0 % financing for 12 months and 36 month 9.99% APR financing available.

Features of the Synchrony Financial Luxury Card:

  • Low Minimum Monthly Payments
  • Simple Credit Application Process
  • Doesn’t Tie Up Other Credit Lines
  • Instant Credit Available*
  • Extended financing options not available with traditional credit cards*
  • Special payment options available*
  • 24 hour, self-service access to account information at www.mysynchrony.com and visit the digital marketing tool kit section
  • Receive your credit card in 7-10 days

Already a Synchrony Cardholder, access your account for online bill pay here.

Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.

Layaway:

The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.

Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Ask the Jeweler

Ask The Jewelers a question
JEWELRY CARE & CLEANING

It is important to have your jewelry inspected and cleaned regularly (Mitchum Jewelers recommends having your jewelry cleaned and checked every 3 months) by a jeweler you can trust. However, there are many things you can do on your own to care for and protect your jewelry.

Precious metals and gemstones possess varying levels of hardness. Additionally, some pieces possess sharper corners or design elements than others.

For these reasons, one must avoid the temptation to simply toss jewelry together in a drawer or box. Piling jewelry together will result in scratches and could even fracture gemstones.

The information offered below will help you protect your valuable investments by avoiding some very real problems that arise from improper storage, heat, light and exposure to harmful chemicals. Perhaps the easiest, and yet most often overlooked way to care for your jewelry is ensuring it is properly stored at the end of each day.

STORING YOUR JEWELRY
  • Remove rings before performing household chores such as cleaning, gardening or working with hand tools
  • Store jewelry separately to avoid scratches and damage from other jewelry. It is best to store your jewelry in a jewelry box or in individual cases/pouches. Make sure your jewelry box is equipped with padded slots, posts and compartments that offer the ability to store each piece securely.
  • Store necklaces, chains and bracelets flat or on a post to avoid kinks and knots.
  • Always store bead jewelry and pearls flat and in a soft pouch. Avoid storing pearls in plastic bags, as the lack of moisture will cause the pearls to dry out and decay.
  • Never throw your jewelry in your handbag or parcel.
  • Never leave jewelry on the edge of a sink – they can very easily slip down the drain.
  • Do not sleep in your jewelry.
  • When traveling, give care to packing your jewelry items. Protect your pieces from scratches and impact damage by using padding. Jewelry travel totes are recommended.
  • Keeping silver away from sulfurous materials will prevent your silver from tarnishing. Store in an airtight zipper bag to prevent air from coming in contact with your silver.
CLEANING YOUR JEWELRY

When cleaning your own jewelry, it is important to remember that precious metals like gold and silver are susceptible to damage from exposure to chemicals found in many household cleaning agents. These and other common chemicals, such as chlorine found in most pools, can also damage or discolor gemstones. Clean your jewelry and colored gems with warm water, a soft brush, and use only a mild soap (no detergents) if at all. A water pick or toothpick may be used to clean the hard to reach places, while a soft, lint-free cloth works well for drying and polishing. And, of course, be sure to close the sink’s drain before cleaning. A list of cleaning tips follows:

  • Clean ear wires in rubbing alcohol.
  • Use a soft polishing cloth to clean your pearls and gemstone jewelry. Chemical paste, liquid and bath cleaners are too harsh.
  • Avoid wearing jewelry when spraying hair spray, perfume, and when coloring your hair; different agents cause jewelry to dull.
  • Purchase an appropriate cleaning solution to keep your pieces clean and untarnished.
  • Don’t rub precious metal with anything other than a fine piece of felt or polishing cloth to prevent scratching from fibers.
  • Never use an ultrasonic cleaner on organic materials (amber, bone, coral, horn, ivory and pearls). This is also true for opals and turquoise.
  • Pearls require special care. After each wearing, gently wipe them with a soft cloth to remove body oils and perfume.

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