Diamond Up Trade Policy

Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.


Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

Our Guarantee

Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.

Risk Free Shopping

Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Watch Repair

Springfield MO Watch Repair

Our watchmaker John Mitchum, graduated from Bradley University’s Westlake Hall’s school of horology (the art of making timepieces) in 1961. John has worked on virtually every make and model of watch over the past 50 years. Please let us help you with any watch repair need you might have. There are not many watchmakers who are still working on fine watches; we’re fortunate to have one of the best at Mitchum Jewelers.

The Best in Watch Repair

Mitchum Jewelers was founded by a man with a passion for watches. John Mitchum graduated from Bradley University’s Westlake Hall’s school of horology (watchmaking) in 1961. In the decades since, John has worked hands-on with nearly every brand’s pieces, giving him a breadth of experience that can’t be matched in Ozark. Watchmakers who specialize in fine watches are a rare breed nowadays, which means that when you come into Mitchum Jewelers, you’re not only finding an expert; you’re finding an expert whose passion for the craft has continued for over 50 years. We’re confident that no matter your watch needs, our team, our facilities, and our expertise will be able to help!

Our Watch Repair Services

Here at Mitchum Jewelers, we’re here to maintain your timepiece, whether it’s manual, automatic, or quartz. Each timepiece style requires a different maintenance routine, and our well-appointed workshop has the tools to deal with your specific watch’s needs. The common services we provide are:

  • Routine checkups and cleaning—Your timepiece should be serviced every 3-5 years, but we encourage customers to come in regularly to keep the piece professionally cleaned.
  • Inspection and restoration of water resistance—The gaskets that protect the delicate movement of a watch from water can wear out over time; it’s important to have the seals tested by experts and repaired.
  • Battery replacement—We can source batteries to fit your particular make of timepiece.
  • Movement dismantling and re-oiling—Mechanical watches require lubricant to ensure
  • Bracelet cleaning
  • Degaussing—Magnetic charge can build up in your watch movement’s gears and springs, causing them to become imprecise or damaged over time.
  • Movement overhaul—Whether automatic or manual, we have the expertise to overhaul broken or worn pieces in the movement.
  • Crystal replacement—Mineral crystals can chip, acrylic crystals can become scratched, and sapphire crystals can shatter. We can help repair or replace the crystal for your model.

  • Of course, if you have a specialized need that you don’t see on this list, give us a call anyway! With more than five decades of experience behind us, we’re confident that we’ll be able to assist you.

    Why Choose Mitchum Jewelers?

    As one of the premier jewelers in Ozark, Mitchum Jewelers is your place to go for incomparable selections and services. Since 1965, we’ve been curating not only the bridal and fashion jewelry that people adore, but also collections of timepieces that you’ll adore from Shinola. We also carry a variety of Italian-crafted watch straps from designer Everest. They’re made to protect the movement of the piece from damage, making them a great accessory for your luxury watch. If you’re in need of watch repair services in the Ozark, Missouri area, why trust your treasure to anyone but the best? Contact us today at 417-581-2415 to talk to our team of professionals!

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