Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.

0% Financing

We partnered with Synchrony Banking (formally GE Capital) and offer extended financing plans, up to 0 % financing for 12 months and 36 month 9.99% APR financing available.

Features of the Synchrony Financial Luxury Card:

  • Low Minimum Monthly Payments
  • Simple Credit Application Process
  • Doesn’t Tie Up Other Credit Lines
  • Instant Credit Available*
  • Extended financing options not available with traditional credit cards*
  • Special payment options available*
  • 24 hour, self-service access to account information at www.mysynchrony.com and visit the digital marketing tool kit section
  • Receive your credit card in 7-10 days

Already a Synchrony Cardholder, access your account for online bill pay here.

Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.

Layaway:

The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.

Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

Mitchum Jewelers
CALL US NOW! 417-581-2415

Springfield Area Jewelry Store With a Purpose

Making memories that last far beyond “Happily Ever After” is the Mitchum Jewelers mission. Since 1965, we have had the honor to help our customers choose or design the perfect jewelry for their special occasion. We are the jewelry store in the Springfield area seeking to provide you and your loved ones with quality jewelry and great services for every occasion.

Making memories that last far beyond “Happily Ever After” is the Mitchum Jewelers mission. Since 1965, we have had the honor to help our customers choose or design the perfect jewelry for their special occasion. We are the jewelry store in the Springfield area seeking to provide you and your loved ones with quality jewelry and great services for every occasion.

Jewelry for All Occasions

Our jewelry store has more than 10,000 products to choose from among half a dozen categories. That is why we are sure you will find what you are looking for. Our selection can be browsed online or in the store. We also have options to customize a piece for you where your options become limited only by your imagination. Our main product types include:

Quality Diamonds on All Pieces

We only offer diamonds of the greatest quality as designated by the Four C’s: color, clarity, cut and carat weight. You don’t need to be a gemologist to appreciate how each of these four components comes together to create a diamond that is lustrous and unforgettable. Our customers tell us they love the experience of choosing from among our quality diamonds and always look forward to repeating the experience.

Words From Our Jewelers

Choosing a piece of jewelry you can be happy with is just part of the journey. It is also important that piece is well cared for so it stays beautiful now and forever. At Mitchum Jewelers, we recommend you bring your jewelry in for cleaning and inspection every three to six months. In the time between, here are some tips to keep your jewelry looking amazing.

  • Take your jewelry off before bed
  • Store pieces separately to reduce scratches
  • Store chains and bracelets flat to avoid kinks and knots
  • Never leave jewelry on the edge of a sink, it might slip down the drain
  • Clean jewelry with a soft polishing cloth
  • Use the right cleaning solution when cleaning at home
  • Organic materials, such as coral and pearls, should never be cleaned with an ultrasonic cleaner
  • Take special care to keep pearls clean and free of body oils
  • Hair spray, perfume and hair dye can damage jewelry, put them away when applying these products

Let Mitchum Jewelers be a part of your love story by helping you choose the perfect piece for your next special occasion. You can call our Springfield Area jewelry store located in Ozark at 417-581-2415.

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