Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.

0% Financing

We partnered with Synchrony Banking (formally GE Capital) and offer extended financing plans, up to 0 % financing for 12 months and 36 month 9.99% APR financing available.

Features of the Synchrony Financial Luxury Card:

  • Low Minimum Monthly Payments
  • Simple Credit Application Process
  • Doesn’t Tie Up Other Credit Lines
  • Instant Credit Available*
  • Extended financing options not available with traditional credit cards*
  • Special payment options available*
  • 24 hour, self-service access to account information at www.mysynchrony.com and visit the digital marketing tool kit section
  • Receive your credit card in 7-10 days

Already a Synchrony Cardholder, access your account for online bill pay here.

Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.

Layaway:

The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.

Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

Mitchum Jewelers
CALL US NOW! 417-581-2415

Dos and don’ts of cleaning your rings

It’s only natural that you’d want to keep something as precious and sentimental as a ring looking new—after all, if you’re taking care of an engagement or wedding ring, you’ll want to ensure it lasts a lifetime in excellent condition. This involves regularly cleaning your rings. However, there are common mistakes many people make when cleaning their rings, which results in potentially harming the ring. Here are a few simple dos and don’ts for cleaning your rings.

It’s only natural that you’d want to keep something as precious and sentimental as a ring looking new—after all, if you’re taking care of an engagement or wedding ring, you’ll want to ensure it lasts a lifetime in excellent condition. This involves regularly cleaning your rings. However, there are common mistakes many people make when cleaning their rings, which results in potentially harming the ring. Here are a few simple dos and don’ts for cleaning your rings.

DO: Take your Jewelry to a reputable Independent Jewelry store for professional service. It is advisable to get your rings cleaned at least three times a year in order to prevent any permanent damage to your rings of the falling out of stones.

DON’T: Attempt to clean your diamond ring or any other expensive or treasured rings without doing a bit of research first. Certain rings need certain products and cleaning methods—don’t go in blind, or you may end up regretting it.

DO: Clean your ring in a familiar place. It may be tempting to clean your diamond ring in the restroom of an office, hotel, or restaurant, especially if you notice your ring isn’t shining as brightly as usual. However, it is too easy to forget or lose your ring in an unfamiliar place where you don’t know everyone.

DON’T: Clean your rings over the sink. Countless rings, many of them priceless, have disappeared down kitchen sink drains, some never to be found again. Don’t take the chance—simply avoid cleaning your ring over any place where the ring could fall and not be retrieved.

DO: Use a soft brush and cloth. A soft-bristled toothbrush (skip the toothpaste) is a handy tool for cleaning a ring. Make sure to soak your ring in water first—if the ring shows severe grime and dust, add a little mild liquid soap to the water—and then gently brush the ring, above and below the diamond or other jewels. Lastly, dab it dry with a soft cloth.

DON’T: Rub the ring’s jewel heavily with the cloth—it is possible that the fibers of the cloth could get caught in the ring’s prongs, pulling them apart and making it easier for the jewel or jewels to fall out.
Lastly, DO call Mitchum Jewelers at (417) 581-2415 for the finest professional cleaning you can get—our experts use only the finest products and methods to keep your rings sparkling and beautiful.

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