Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Quality Diamonds

“Diamonds are Forever” and arguably the most recognized symbol of Love and Commitment for a couple. At Mitchum Jewelers, we carry a large inventory of loose diamonds, including all shapes, sizes and prices. Our specialty is hand selecting each diamond to reflect its true beauty in brilliance and fire. We have extremely high standards in the overall quality of each diamond represented at our store. Randy Mitchum is a graduate of the Gemological Institute of America as a diamond specialist, which is revealed in the selection of loose diamonds on hand.

The Four C's of Diamonds

Before you buy a diamond, it helps to understand how they are graded, valued, and priced. This comes down to the infamous "four C's of diamonds," as outlined by the Gemological Institute of America.


  • Color: Diamonds are ranked from D to Z, with D representing a clear, colorless diamond and Z representing an opaque, light yellow diamond. (Note that "fancy colored" diamonds do not fall under the traditional color scale.)
  • Clarity: Diamonds are categorized by the number of "inclusions," or imperfections, present in their structure. Rankings range from flawless to included, with included representing a diamond that is clearly flawed by its imperfections.
  • Cut: The cut of a diamond is not simply the shape it is. It takes precision artistry to cut a diamond so that it captures light and shines with utter brilliance. Diamonds are ranked from "poor" to "excellent" based on their ability to reflect light and shimmer.
  • Carat Weight: This is the easiest of the 4 C's to evaluate. The carat weight of a diamond is a measure of how much the diamond weighs. One carat is 200 milligrams.


The Four C’s are crucial in determining the right diamond for you. We highly encourage each customer looking for a diamond that you need to see to appreciate. Every diamond is unique and one-of-a-kind, so you must see it with your own eyes to really appreciate the true beauty diamonds represent.


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Find the Perfect Diamond at Mitchum Jewelers

Having a large selection of diamonds/jewelry is crucial in helping our customers find the perfect ring that represents their “love and commitment.” See what our customers have to say:

  • I shopped for months for my wife’s Engagement Ring and when I went to Mitchum Jewelers in Ozark, they had the best selection and best priced Diamonds around. The staff was very knowledgeable about the product and genuinely friendly. We will continue to shop at Mitchum Jewelers forever and refer all our friends! -Brent K Springfield, MO

  • I was very nervous when trying to pick the perfect Diamond for my fiancé. I wanted everything to be just perfect. After hours of researching Diamonds online, I took a recommendation to go to Mitchum Jewelers in Ozark, and was pleasantly surprised. They had a large selection of Diamonds to choose from in all shapes. They worked within my budget and delivered on time. I learned that the Four C’s in Diamonds is important but without actually seeing the Diamonds in person I had no clue what I was doing? My fiancé loves her ring and we go in all the time to have it cleaned for FREE! - John S Nixa, MO

  • Mitchum Jewelers is our Jewelry store, they helped with my Engagement Ring and earned my business for life. I didn’t want to get my girlfriend the cheapest Diamond; I wanted to get her the best! Mitchum Jewelers came highly recommended and proved their great reputation. -Steve J Ozark, MO


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