Diamond Up Trade Policy


Diamond Up Trade Policy

Mitchum Jewelers offers a Dollar for Dollar trade towards any Loose Diamond or Solitaire Diamond Jewelry purchased from our store. The Diamond Up Trade policy is only guaranteed to the original purchaser of the Diamond, and must be accompanied with an original receipt.

Example: Purchase a 1/2ct Diamond for $2000.00 and five years later you would like to upgrade to a 1.00ct priced at $6500.00. The customer would be responsible for paying the difference in cost of $4500.00 +tx.




Financing at Mitchum jewelers

We have teamed up with Wells Fargo to offer the Wells Fargo Jewelry Advantage® credit card, issued with approved credit by Wells Fargo Bank,


Wells Fargo Jewelry Advantage® credit card:

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Our Guarantee


Our Guarantee

Return Policy:

We will exchange any item that was sold by us as a stock item from our showcase within 10 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing). NO cash, check or credit card refunds. Store credit will be issued to the original purchaser. Gift certificates are not redeemable for cash. All items are purchased on sale are FINAL.

Special Orders:

Special Orders and Custom Orders are Non-Returnable and Non-Refundable. A Special Order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the clients request. All Special Orders and Custom Orders require a 25% down payment.


The maximum layaway period is 90 days from the original purchase date. A minimum of a 25% deposit is required to open a layaway. Layaways canceled within the first 30 days may receive a refund (of Store Credit) If the cancellation occurs after 30 days or if the final payment is not made at the end of the 90 days, the item(s) will be returned to stock and a 20% restocking fee will be applied. The deposit and payments received will be applied to store credit, which can be used toward the purchase of other merchandise or services. Read More.


Risk Free Shopping


Risk Free Shopping

Mitchum Jewelers has been serving the Ozark’s for over 50 years and has earned the reputation as the area’s finest Jewelry store. Our commitment to all of our customers is to give each one an amazing experience. We’ve created a relaxed and comfortable environment to help take the pressure off anyone who comes in that may be “just-looking” or in the market to make a Jewelry purchase. We’re fortunate to have a staff that is loyal and passionate about their careers in the Jewelry industry. Each employee is friendly and knowledgeable about our products. Our store works together as a team and our goal is to help each person coming in to the best of our ability.

 Quotes from Customers:

“Typically when shopping for Jewelry it can be intimidating, but when I come in to Mitchum Jewelers I have fun! The staff are all genuinely friendly, and remember me and what I’ve purchased before” 
-Brent (Springfield, MO)

“Mitchum Jewelers gave me a “fairy-tale” experience when I was shopping for an Engagement Ring. I won’t go anywhere else”
-Gary (Ozark, MO)

“I’ve been doing business with Mitchum Jewelers since the 1970’s and trust their professional advice, and Love all their beautiful jewelry” 
-Sharon (Ozark, MO)

“My wife and I went shopping for Engagement Rings at all the area’s local Jewelry stores. When we visited Mitchum Jewelers in Ozark, we both knew that our Jewelry store search was complete. You could really tell the employee’s loved what they did, the rings were gorgeous, and the pricing was much better than anywhere we had previously been. Needless to say Mitchum Jewelers has become our “Jeweler For Life!” “
-Greg (Springfield, MO)

“My Wedding Rings came from Mitchum Jewelers almost ten years ago, and I still get compliments on them all the time. I love Mitchum’s! “
-Candice (Springfield, MO)

CALL US NOW! 417-581-2415

Jewelry Problems that Require Repairs

Jewelry Problems that Require Repairs

Jewelry may be made of durable materials, but it needs to be taken care of to retain its beauty and shine. Plenty of problems can arise from the environment and the ravages of time. Even the purest metals can tarnish and gemstones can break off or become dull. Luckily, jewelry stores like Mitchum Jewelers offer a wide variety of services to further the longevity of your favorite items. Here are a few issues that require the help of a professional.

Ring Resizing

When wearing a ring, it’s vital that it fits perfectly. Whether it’s a fashion or an engagement ring, it can’t be worn if it’s too tight. Too loose and the ring will slip right off. If you bought the piece at an estate sale or received it from a loved one, there’s a substantial chance that the item will need to be resized. Our jewelers can accurately measure your fingers and – with an expert’s skill – ensure the fit is just right.

Re-tipping or Replacing Prongs

Today, diamonds and other gemstones are popularly secured in place with prongs, a clawlike cradle for your precious stones. Around since the 19th Century, prong settings are still widely favored today. These tiny metal spokes are precisely arranged so that the viewer can see every angle of the jewel. However, their size makes them prone to breaking and snapping. This occurrence should be remedied immediately, so as to make sure the gemstone does not separate from the piece or the metal claws do not snag on clothing or items around the house.

Replace a Stone

Gemstones can sometimes fall off a piece and become lost. Imagine the horror of this occurring to an engagement ring and an heirloom diamond. In a more positive situation, you may want to get a higher-quality stone to then replace a stone on your existing jewelry. Jewelers have the equipment and expertise required to properly set or replace a gemstone. At Mitchum Jewelers, we offer a plethora of diamonds well-suited for your jewelry. Whether it’s a wedding band or a fantastic necklace, we can help replace a missing stone or change out an old one for a shiny new gem.

Replacing Chains or Clasps

Chains are not only used in chain necklaces but they are also used in bracelets and necklaces with pendants. Designers carefully craft intricate and exquisite links in a myriad of styles. Their diminutive size and delicate creation makes them vulnerable to damage from heat and humidity. Likewise, clasps have small parts that can break or warp over time. If they warp even a little, closing or opening them can prove difficult. Our team at Mitchum Jewelers can repair all of your necklaces and bracelets to make sure they last a lifetime.

Changing Earring Posts

The metal part of earrings that threads through the ear is called the post. They are vital to the structure of the earring: without them, earrings wouldn’t be earrings. However, they stick out and are subsequently vulnerable to damage. If the post breaks, the earring breaks. Should this unfortunate incident happen to you, you will have to bring it to a jeweler for repairs. Bent posts or posts made from metals that are causing adverse effects to those with sensitivity to certain metals will also want to change out the metal posts on their earrings so that they may continue to wear them.

Have Jewelry Repaired at Mitchum Jewelers

Mitchum Jewelers is Ozark, Missouri’s best place for jewelry repairs, servicing, and more. Our talented team of experts is well-equipped to repair all of your jewelry, be it a sterling silver necklace or platinum engagement ring. You can even design your own jewelry with assistance from our goldsmiths and gemologists. Email to learn more about how we can assist you, or visit our lovely Ozark showroom for exceptional customer service.

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